About LiveLife Alarms

In the beginning

Live Life Alarms began as a project between two like minded people, who saw a need for better personal alarms for Australian seniors. These days we have our own incoming call, fulfillment, shipping and customer service centre based out of Toronto in beautiful Lake Macquarie, NSW, with 60 full time employees. Our staff are super friendly, caring, well trained and are all advocates for seniors and people with disabilities.

Phil

Co-founder & Director

Pete

Co-founder & Director

Gabrielle

General Manager

Eve

General Admin Officer

Phil Mathieson

Let me tell you a little bit about myself :-) I spent 17 years in the Royal Australian Air Force as an Air Force Officer-Navigator, serving mostly as a front-line Tactical Coordinator on P3 Orions with 10 Squadron. I served in Australia’s intervention in East Timor. I have had postings to Australian Joint Forces Headquarters, the Australian Joint Intelligence Centre and Air Force Headquarters. I have practical experience in Search & Rescue and Global Positioning Systems, both in the military and civilian applications. I’ve received quite a few awards and certifications including the prestigious Rockwell navigation accuracy award and I am an accredited Search & Rescue – Coordinator. I have a solid understanding of satellite navigation systems which is reflected in the selection and development of the U-blox 8 GPS chip currently installed in the 4GX Live Life Mobile Alarm. My technical experience includes GPS user equipment and applications, GPS tracking applications, commercial planning, GPS mission planning and performance assessment. I live in Lake Macquarie, NSW and I’m married with two kids. I’m a dedicated advocate for seniors and people with disabilities and I see it as a great honour to be in a position where I can help improve the safety and quality of life for so many people, thanks in great part to the dedicated and talented team we’ve built here at Live Life Alarms.

Pete Morris

Pete Morris has 20 years experience in communication architecture and interface design. Pete has designed many interfaces for software and web based applications both in Australia and the US. A winner of international design awards for interface design and usability, Pete strives to improve LiveLife’s products to make them easier to use and tailored to seniors and their family members. Pete likes to be hands on so personally designs all of LiveLife’s instruction manuals with the goal of making our alarms the easiest personal alarms to install and use. He focuses on making the technology as user friendly and straight forward as possible. He works with the product engineers to make improvements to the features of our alarms based on customer feedback and research.

Sales & Marketing

Britt

Head of Sales & Marketing

Kirra

Sales Team Leader

Leticia

Marketing Coordinator

Margaret

Sales Executive

Anne

Sales Executive

Britnee

Sales Executive

Nathan

Sales Executive

Riannon

Sales Executive

Natasha

Sales Executive

Tanya

Sales Executive

Jarrod

Sales Executive

Product Services

Ryan

Head of Product Services

Delilah

Product Services Coordinator

Sara

Provisioning & Fulfillment Officer

Jess

Provisioning & Fulfillment Officer

Nicholas

Provisioning & Fulfillment Officer

Dylan

Provisioning & Fulfillment Officer

Jeremy

Provisioning & Fulfillment Officer

Kasia

Provisioning & Fulfillment Officer

Zane

Provisioning & Fulfillment Officer

Gemma

Fulfillment Assistant

Jenny

Fulfillment Assistant

Olivia

Senior Technical Support Consultant

Anthony

Technical Support Consultant

Andrew

Technical Support Consultant

Jordie

Technical Support Consultant

Customer Experience

Kymberly

Head of Customer Experience

Malina

Renewals Manager

Alex

Customer Support Team Leader

Liam

Customer Support Coordinator

Lauren

Senior Customer Support Consultant

Jo

Senior Customer Support Consultant

Kate

Customer Support Consultant

Nicole

Customer Support Consultant

Sam

CUSTOMER SUPPORT CONSULTANT

Michelle

Customer Support Consultant

Jaimee

Customer Support Consultant

Tom

Customer Support Consultant

Caleb

Customer Support Consultant

Tee-Arra

Renewals Officer

Faith

Renewals Officer

Bridgett

Renewals Officer

Mel

Renewals Officer

Corporate Services

Shannon

Head of Corporate Services

Nameeta

Financial Controller

Jordan

Accounts Officer

Nathan

Product/ System Specialist

Bob

Web Developer

Kendal

Project Support Officer

DJ

Data Support Officer