Customer service 2020-02-11T15:20:52+11:00

Customer service

Delivery Policy
LiveLife Alarms will send your goods free via Australia Post ‘Express Post’. As of 11 Feb 2020 we are experiencing some delays in getting our antennas and speakerphones onto the assembly line due to the situation in China. Currently, we foresee a possible two to three week delay worst case in getting your order delivered to your shipping address. Please be patient with us as we attempt to navigate this current situation with global shipping and production.  We will do our best to keep you updated via email and even text message as more news presents itself. We’ll send you a tracking number so you can watch your shipment. Read more…

Security Policy
LiveLife Alarms uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. Read more…

Refund and Returns policy
If for any reason you are not completely satisfied with your purchase we will give you a 14 day money-back guarantee from the time you receive the goods. Read more…

Privacy policy
LiveLife Alarms regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all LiveLife Alarms users, and conforms to Internet privacy standards. Read more…

Terms & Conditions
The LiveLife Mobile Alarm is intended as a first-instance notification devices in an emergency. It is designed to simply alert your chosen family members or friends so they can quickly arrange someone to come to the user’s aid. Read more…

Warranty
The LiveLife alarm comes with a standard 12 months, replacement warranty from date of your purchase. Read more…

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