About LiveLife Alarms

In the beginning

Live Life Alarms began as a project between two like minded people, who saw a need for better personal alarms for Australian seniors. These days we have our own incoming call, fulfillment, shipping and customer service centre based out of Toronto in beautiful Lake Macquarie, NSW, with 60 full time employees. Our staff are super friendly, caring, well trained and are all advocates for seniors and people with disabilities.


Phil
Co-founder & Director
Pete
Co-founder & Director
Gabrielle
General Manager
Eve
General Admin Officer

Phil Mathieson

Let me tell you a little bit about myself :-) I spent 17 years in the Royal Australian Air Force as an Air Force Officer-Navigator, serving mostly as a front-line Tactical Coordinator on P3 Orions with 10 Squadron. I served in Australia’s intervention in East Timor. I have had postings to Australian Joint Forces Headquarters, the Australian Joint Intelligence Centre and Air Force Headquarters. I have practical experience in Search & Rescue and Global Positioning Systems, both in the military and civilian applications. I’ve received quite a few awards and certifications including the prestigious Rockwell navigation accuracy award and I am an accredited Search & Rescue – Coordinator. I have a solid understanding of satellite navigation systems which is reflected in the selection and development of the U-blox 8 GPS chip currently installed in the 4GX Live Life Mobile Alarm. My technical experience includes GPS user equipment and applications, GPS control segments, GPS tracking applications, commercial planning, GPS mission planning and performance assessment. I live in Lake Macquarie, NSW and I’m married with two kids. I’m a dedicated advocate for seniors and people with disabilities and I see it as a great honour to be in a position where I can help improve the safety and quality of life for so many people, thanks in great part to the dedicated and talented team we’ve built here at Live Life Alarms.


Pete Morris

Pete Morris has 20 years experience in communication architecture and interface design. Pete has designed many interfaces for software and web based applications both in Australia and the US. A winner of international design awards for interface design and usability, Pete strives to improve LiveLife’s products to make them easier to use and tailored to seniors and their family members. Pete likes to be hands on so personally designs all of LiveLife’s instruction manuals with the goal of making our alarms the easiest personal alarms to install and use. He focuses on making the technology as user friendly and straight forward as possible. He works with the product engineers to make improvements to the features of our alarms based on customer feedback and research.



Sales & Marketing

Britt
Head of Sales & Marketing
Kirra
Sales Team Leader
Margaret
Sales Executive
Anne
Sales Executive
Kylie
Sales Executive
Britnee
Sales Executive
Nathan
Sales Executive
Riannon
Sales Executive
Natasha
Sales Executive
Stephanie
Sales Executive

Product Services

Ryan
Head of Product Services
Delilah
Product Services Coordinator
Sara
Provisioning & Fulfillment Officer
Jess
Provisioning & Fulfillment Officer
Nicholas
Provisioning & Fulfillment Officer
Dylan
Provisioning & Fulfillment Officer
Jeremy
Provisioning & Fulfillment Officer
Kasia
Provisioning & Fulfillment Officer
Zane
Provisioning & Fulfillment Officer
Gemma
Fulfillment Assistant
Jenny
Fulfillment Assistant
Aaron
Technical Support Consultant
Olivia
Technical Support Consultant
Liam
Technical Support Consultant
Anthony
Technical Support Consultant


Customer Experience

Kymberly
Head of Customer Experience
Paul
Customer Support Manager
Karen
Renewals Manager
Malina
Renewals Team Leader
Lauren
Senior Customer Support Consultant
Jo
Senior Customer Support Consultant
Amy
Customer Support Consultant
Kate
Customer Support Consultant
Nicole
Customer Support Consultant
Sam
CUSTOMER SUPPORT CONSULTANT
Michelle
Customer Support Consultant
Jaimee
Customer Support Consultant
Andrew
Customer Support Consultant
Tee-Arra
Renewals Officer
Faith
Renewals Officer

Corporate Services

Shannon
Head of Corporate Services
Alex
HR Business Partner
Nameeta
Financial Controller
Nathan
Product/ System Specialist
Bob
Web Developer
Kendal
Project Support Officer
DJ
Data Support Officer
Liz
Data Support Officer
Zac
Data Support Officer
Jordie
Data Support Officer


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