In the beginning
Live Life Alarms began as a project between two like minded people, who saw a need for better personal alarms for Australian seniors. These days we have our own incoming call, fulfillment, shipping and customer service centre based out of Toronto in beautiful Lake Macquarie, NSW, with 72 full time employees. Our staff are super friendly, caring, well trained and are all advocates for seniors and people with disabilities.
Executive
Phil
Co-founder & Director
Pete
Co-founder & Director
Gabrielle
Chief Executive Officer
Eve
General Admin Officer
Kymberly
General Manager Operations
James
General Manager Strategic Growth
Shannon
General Manager Corporate Services
Phil Mathieson
Let me tell you a little bit about myself :-) I spent 17 years in the Royal Australian Air Force as an Air Force Officer-Navigator, serving mostly as a front-line Tactical Coordinator on P3 Orions with 10 Squadron. I served in Australia’s intervention in East Timor. I have had postings to Australian Joint Forces Headquarters, the Australian Joint Intelligence Centre and Air Force Headquarters. I have practical experience in Search & Rescue and Global Positioning Systems, both in the military and civilian applications. I’ve received quite a few awards and certifications including the prestigious Rockwell navigation accuracy award and I am an accredited Search & Rescue – Coordinator. I have a solid understanding of satellite navigation systems which is reflected in the selection and development of the U-blox 8 GPS chip currently installed in the 4GX Live Life Mobile Alarm. My technical experience includes GPS user equipment and applications, GPS tracking applications, commercial planning, GPS mission planning and performance assessment. I live in Lake Macquarie, NSW and I’m married with two kids. I’m a dedicated advocate for seniors and people with disabilities and I see it as a great honour to be in a position where I can help improve the safety and quality of life for so many people, thanks in great part to the dedicated and talented team we’ve built here at Live Life Alarms.
Pete Morris
Pete Morris has 20 years experience in communication architecture and interface design. Pete has designed many interfaces for software and web based applications both in Australia and the US. A winner of international design awards for interface design and usability, Pete strives to improve LiveLife’s products to make them easier to use and tailored to seniors and their family members. Pete likes to be hands on so personally designs all of LiveLife’s instruction manuals with the goal of making our alarms the easiest personal alarms to install and use. He focuses on making the technology as user friendly and straight forward as possible. He works with the product engineers to make improvements to the features of our alarms based on customer feedback and research.
Contact Centre
Alex
Head of Contact Centre
Kirra
Contact Centre Team Leader
Mereana
Contact Centre Team Leader
Jarrod
Senior Sales Consultant
Damien
Sales Consultant
Natasha
Sales Consultant
Nathan
Sales Consultant
Riannon
Sales Consultant
Tanya
Sales Consultant
Jo
Senior Customer Support Consultant
Tahnie
Senior Customer Support Consultant
Britnee
Senior Customer Support Consultant
Caleb
Customer Support Consultant
Tom
Customer Support Consultant
William
Customer Support Consultant
Liam
Customer Support Coordinator
Bridgett
Renewals Officer
Melissa
Renewals Officer
Jaimee
Renewals Officer
Andrew
Technical Support Consultant
Anthony
Technical Support Consultant
Jordie
Technical Support Consultant
Product Services
Malina
Head of Product Services
Delilah
Fulfilment Coordinator
Jeremy
Programming Coordinator
Dylan
Programmer
Jessica
Programmer
Kasia
Programmer
Lauren
Programmer
Sara
Programmer
Gemma
Fulfilment Assistant
Jennifer
Fulfilment Assistant
Specialists
Emilee
HR Advisor
Leticia
Marketing Coordinator
Brad
Financial Controller
Jordan
Accounts Officer
Faith
Renewals Officer
Chandra
Full Stack Developer
Nathan
Systems Specialist
Nicholas
Systems Support Officer
Kendal
Project Support Officer
DJ
Data Support Officer
Olivia
Product Specialist